Frequently Asked Questions

Question: What is the lifetime of my course subscription?

Answer: Your subscription is valid for three years from the date of purchase. After the three years, you can choose to renew your subscription at ten percent of the course price at the time of subscription renewal.

Question: Will I have access to all future updates to the course?

Answer: Yes, as and when the course gets updated with some additional content, it will be available for you as well.

Question: Will the course have any hands-on exercises?

Answer: The course will soon feature code samples to reinforce system-level concepts. The intent behind these code samples will be to understand operational aspects and quality attributes - performance, reliability, scalability, etc. of the system. It may be helpful to understand the development aspects of the system as well.

Question: Do I get a certificate after the course completion?

Answer: Yes, you get a Certificate of Completion. For the same, you need to raise a request on the Support page. After the request submission, we will do a verification at our end and issue the certificate. Following is the link to a Template Certificate.

Question: What do I do if I face a technical issue?

Answer: Although we ensure that product upgrades are made available with all necessary checks, we can not completely rule out the possibility of issues. If you face any problem, then please raise an issue request on the Support page and we will try to resolve it asap. You can also send a mail to support@newtechways.com.

Question: What happens when I sign-out?

Answer: The course material reverts to restricted mode once you do a sign-out. To get the full access back, you will have to Sign-In again. Please note that for security reasons, the system logs you out automatically every 24 hours, so you may have to Sign-In back.